Provider certification record
TrueNet Telecom LLC
Listed- RMD number
- RMD0038976
- FRN
- 0038179149
- OCN
- 185J
Identity
- Legal business name
- TrueNet Telecom LLC
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 2222 W GRAND RIVER AVE, STE 6352, Okemos MI 48864
- Filing contact
- Jim Mattei
Compliance Manager · Legal
jim@truenet.tel
(616) 757-3777
2222 W GRAND RIVER AVE STE 6352 Okemos MI 48864
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Muhamed Al Afriek
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Complete Overall Complete - Exemption rules
- Exemption Statement – Robocall Mitigation Compliance Company Name: TrueNet Telecom LLC Address: 2222 W. Grand River Ave STE A, Okemos, Ingham County, MI 48864, USA Phone: +1 (855) 201-6253 CEO: Muhamed Al Afriek Compliance Manager: Jim Mattei Applicable Rule & Exemption Basis TrueNet Telecom LLC qualifies for exemption under the rules established by the Federal Communications Commission, specifically pursuant to 47 CFR § 64.6305, which governs robocall mitigation obligations for voice service providers. Under this rule, a provider may be exempt from certain robocall mitigation program requirements if it has fully implemented the STIR/SHAKEN caller ID authentication framework across all IP-based voice traffic and is not acting as a provider of unauthenticated or non-IP traffic requiring alternative mitigation measures. Explanation of Why the Exemption Applies TrueNet Telecom LLC operates as a non-facilities-based VoIP service provider, primarily engaged in wholesale voice services, SIP interconnection, and enterprise telecommunications solutions. Based on its operational model and network configuration, the exemption applies for the following reasons: 1. Full STIR/SHAKEN Implementation TrueNet Telecom LLC has fully deployed the STIR/SHAKEN framework across its IP network: All outbound calls are signed using valid SPC tokens issued by an authorized STI Certification Authority Calls are authenticated and attested at the appropriate level (A, B, or C) depending on the level of customer verification The company does not originate unsigned IP traffic Because all traffic is authenticated under STIR/SHAKEN, the company meets the FCC requirement that allows exemption from additional robocall mitigation program obligations for IP-based providers. 2. No Origination of Non-IP (TDM) Traffic TrueNet Telecom LLC does not originate or transmit non-IP (TDM-based) voice traffic that would require separate robocall mitigation measures. The network is fully IP-based No legacy SS7/TDM interconnections are used for originating traffic Therefore, no additional “non-IP mitigation program” is required under FCC rules 3. Wholesale Service Model (No Direct End-User Origination) The company primarily operates as a wholesale and interconnection provider: Services are provided to other carriers, resellers, and enterprise clients The company does not directly engage in large-scale retail consumer call origination Traffic is sourced from verified business customers under strict contractual and compliance controls 4. Strict Customer Vetting & Traffic Control Even though exempt under STIR/SHAKEN rules, TrueNet Telecom LLC maintains strong internal controls: Comprehensive KYC (Know Your Customer) onboarding procedures Continuous traffic monitoring (ACD, ASR, CPS, call patterns) Immediate action against suspicious or non-compliant traffic Zero-tolerance policy toward illegal robocalls 5. Compliance with FCC Certification Requirements TrueNet Telecom LLC: Files and maintains its certification in the FCC Robocall Mitigation Database Uses STIR/SHAKEN authentication as its primary robocall mitigation method Cooperates with traceback requests and regulatory inquiries Conclusion Based on the above, TrueNet Telecom LLC qualifies for exemption from implementing a separate robocall mitigation program beyond STIR/SHAKEN under 47 CFR § 64.6305, as: It fully implements STIR/SHAKEN for all IP-based traffic It does not originate non-IP traffic It operates under a controlled wholesale model with verified customers The company remains committed to full compliance with all FCC regulations and will update its mitigation approach if its network or service model changes.
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- Jim Mattei
- Date
- 2026-10-02No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-10-02 | Plan updated | Mitigation plan document replaced. |
| 2026-10-02 | Field change | stirShakenOverall none→complete +4 more |
| 2026-09-08 | Field change | data.contact.phone 855-201-6253→616-757-3777 +1 more |
| 2026-03-23 | New | Initial certification filed and added to database. |