Provider certification record
Trusted Innovations Corp
Listed- RMD number
- RMD0038892
- FRN
- 0038174041
- OCN
- 418M
Identity
- Legal business name
- Trusted Innovations Corp
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 6701 CORPORATE DR STE N, JOHNSTON IA 50131
- Filing contact
- Compliance
Compliance · Official
info@trustedinnovations.co
(877) 799-7137
6701 CORPORATE DR STE N JOHNSTON IA 50131
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Pankaj Yadav
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Complete Overall Complete - Exemption rules
- Robocall Mitigation Program Description Company Name: Trusted Innovations Corp Address: 6701 Corporate Dr STE N, Johnston, IA 50131, USA Email: info@trustedinnovations.co Phone: +1 (877) 799-7137 1. Overview Trusted Innovations Corp is a U.S.-based telecommunications service provider offering VoIP services, including wholesale voice termination, SIP trunking, DID services, and enterprise communication solutions. We are committed to full compliance with the Federal Communications Commission (FCC) regulations regarding robocall mitigation, unlawful traffic prevention, and caller authentication. Our Robocall Mitigation Program is designed to prevent the origination and transmission of illegal robocalls, protect downstream carriers, and ensure network integrity. 2. STIR/SHAKEN Implementation Trusted Innovations Corp has implemented the STIR/SHAKEN framework across its network. All outbound calls are signed using valid SPC tokens. Calls are attested at appropriate levels (A, B, or C) based on customer verification. We utilize authorized STI service providers for certificate management. Calls failing authentication or with invalid signatures are monitored and flagged. 3. Customer Vetting & KYC Process We enforce a strict Know Your Customer (KYC) onboarding process before allowing any customer to originate traffic: Collection of business registration documents (EIN, Articles of Incorporation, etc.) Verification of business identity and operational legitimacy Review of use case, traffic profile, and call patterns Validation of contact information and responsible personnel Ongoing monitoring of customer behavior post-onboarding We do not allow anonymous or unverifiable customers to originate traffic. 4. Traffic Monitoring & Analytics We actively monitor all network traffic using advanced analytics systems: Real-time monitoring of call patterns, ACD (Average Call Duration), ASR (Answer-Seizure Ratio), and CPS (Calls Per Second) Detection of abnormal traffic spikes or short-duration calls Identification of suspicious patterns such as high-volume robocalling behavior Monitoring of complaint feedback and traceback requests 5. Call Blocking & Filtering Mechanisms Trusted Innovations Corp employs multiple layers of filtering: Blocking of calls from invalid, unallocated, or spoofed numbers Enforcement of Do-Not-Call (DNC) compliance where applicable Integration with industry traceback and reputation databases Automatic blocking of traffic flagged as fraudulent or illegal 6. Traceback & Enforcement We fully cooperate with industry traceback efforts, including those coordinated by the U.S. Telecom Industry Traceback Group. Immediate response to traceback requests Identification and isolation of the originating customer Suspension or termination of accounts involved in illegal robocalling Maintenance of detailed call records (CDRs) for investigation 7. Mitigation Actions When suspicious or illegal traffic is detected: Immediate traffic blocking or rate limiting Temporary suspension of customer accounts Permanent termination for repeated violations Reporting to upstream carriers and regulatory authorities if required 8. Network Policies & Controls Only verified customers are allowed to originate traffic We maintain strict routing policies and traffic segregation Media and signaling IPs are controlled and monitored Access to network resources is restricted and logged 9. Record Keeping & Compliance Retention of call detail records (CDRs) for compliance and auditing Documentation of customer onboarding and verification records Maintenance of STIR/SHAKEN authentication logs Compliance with FCC and industry regulations 10. Continuous Improvement Trusted Innovations Corp continuously updates its robocall mitigation practices: Regular review of FCC guidelines and regulatory updates Enhancement of fraud detection systems Staff training on compliance and fraud prevention Adoption of new industry standards and technologies 11. Commitment Statement Trusted Innovations Corp is committed to maintaining a secure and compliant telecommunications network. We enforce a zero-tolerance policy toward illegal robocalls and take all necessary actions to prevent misuse of our services.
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- Pankaj Yadav
- Date
- 2026-03-26No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-03-26 | New | Initial certification filed and added to database. |