Provider certification record

SANDOVAL HEALTH & WELLNESS LLC

Listed
RMD number
RMD0031188
FRN
0037549631
OCN
 

Identity

Legal business name
SANDOVAL HEALTH & WELLNESS LLC
Doing-business-as
 
Foreign Voice Service Provider
No
Business address
301 Martha MNR, Richardson TX 75081
Filing contact
Yolanda Sandoval
Compliance Manager · Robocall Mitigation & Network Operations
yolanda@sandovalhealthandwellness.com
(917) 513-1473
301 Martha MNR Richardson TX 75081
United States of America

Classification

Provider role(s)
  • Voice service provider
STIR/SHAKEN implementation
RoleImplementation
Voice service providerNone
OverallNone
Exemption rules
Applicable Rule Exemption: Sandoval Health & Wellness LLC qualifies for the exemption under 47 CFR § 64.6304(a), which exempts voice service providers that do not have the technical ability to implement STIR/SHAKEN on the IP portions of their network and instead rely on an upstream carrier to perform call authentication. Explanation of Why This Exemption Applies: Sandoval Health & Wellness LLC does not own or operate the underlying switching, SIP proxy, softswitch, or IP Multimedia Subsystem (IMS) infrastructure required to perform STIR/SHAKEN call authentication. All outbound calls originated by the filer are delivered to upstream interconnected wholesale carriers who apply STIR/SHAKEN attestation on behalf of the filer. As a result, the filer has no direct access to the SIP headers where SHAKEN Identity tokens are created or inserted, and therefore cannot independently implement full STIR/SHAKEN functionality. Instead, the filer meets its obligations by: 1. Using fully STIR/SHAKEN-enabled upstream carriers who authenticate all outbound calls before they reach the PSTN. 2. Maintaining a comprehensive robocall mitigation program consistent with 47 CFR § 64.6305(a), including KYC onboarding, traffic monitoring, traceback cooperation, fraud detection, and proactive blocking of unlawful calling patterns. 3. Ensuring all traffic originated by its customers is screened, monitored, and compliant with federal robocall laws and Do-Not-Call requirements. For these reasons, Sandoval Health & Wellness LLC meets the criteria for exemption under 47 CFR § 64.6304(a), as it lacks the technical capability to perform call authentication directly and depends fully on certified upstream carriers to provide STIR/SHAKEN signing.

Prior investigations / actions

Description
 

Robocall mitigation plan

Declaration

By
Yolanda Sandoval
Date
2026-10-02Last Recertified 2026-10-02

Listing history

DateEventDetail / diff
2026-10-02Field changedata.signer Y. SANDOVAL→Yolanda Sandoval +2 more
2025-12-08NewInitial certification filed and added to database.