Provider certification record
Zendesk, Inc.
Listed- RMD number
- RMD0030717
- FRN
- 0037496411
- OCN
Identity
- Legal business name
- Zendesk, Inc.
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 181 Fremont Street, 17th Floor, San Francisco, CA 94105 CA 94105
- Filing contact
- John Didday
Associate General Counsel, Product & Privacy · Legal
productlegal@zendesk.com
(445) 263-0535
181 Fremont Street, 17th Floor San Francisco, CA 94105 CA 94105
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- The following persons/entities own more than 10% of Zendesk: Zoro BidCo, Inc. owns 100% of Zendesk, Inc. Zendesk, Inc. has the following subsidiaries/affiliates, listed under "Zendesk Group Sub-processors": https://support.zendesk.com/hc/en-us/articles/4408883061530-Sub-processor-Policy
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider None Overall None - Exemption rules
- Zendesk is a reseller of VoIP services and therefore, lacks the control over the network infrastructure necessary to implement STIR/SHAKEN.
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- John Didday
- Date
- 2026-02-11Last Recertified 2026-02-11
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-02-11 | New | Initial certification filed and added to database. |