Provider certification record
INSPAY PAYMENT NETWORK PVT LTD
Listed- RMD number
- RMD0030132
- FRN
- 0037473964
- OCN
Identity
- Legal business name
- INSPAY PAYMENT NETWORK PVT LTD
- Doing-business-as
- Foreign Voice Service Provider
- Yes
- Business address
- WZ-186, KH. NO.47, VILLAGE BUDHELLA,, Vikas Puri, New Delhi New Delhi, India
- Filing contact
- Amritpal Malik
Head of Operations · Operation Team
amritpal.malik@inspaycomm.com
+91 70158 09431
WZ-186, KH. NO.47, VILLAGE BUDHELLA, Vikas Puri, New Delhi New Delhi, India
India - Principals, Affiliates, Subsidiaries, and Parent Companies
- Provided in RMD description.
Classification
- Provider role(s)
- Gateway provider
- STIR/SHAKEN implementation
Role Implementation Gateway provider Partial Overall Partial - Exemption rules
- INSPAY PAYMENT NETWORK PRIVATE LIMITED Robocall Mitigation Program INSPAY PAYMENT NETWORK PRIVATE LIMITED provides cloud-based voice connectivity to fewer than 1,000 subscribers, including individual users, enterprises, and call centers. To protect our network and ensure compliance with FCC regulations, we have established a Robocall Mitigation Program that focuses on prevention, monitoring, and rapid response to unlawful robocalling activities. 1. Customer Due Diligence (KYC) Before granting service access, we perform a full Know Your Customer (KYC) verification process. This step ensures that only verified businesses and individuals can utilize our services, reducing the risk of fraudulent or anonymous traffic entering the platform. 2. Proactive Call Monitoring & Controls Our infrastructure continuously monitors live call traffic. Automated alerts and session-level controls are in place to detect anomalies such as unusually high call volumes or irregular traffic bursts. Accounts generating persistently low Average Call Duration (ACD) — often linked to automated calling — are flagged for immediate investigation, and services may be suspended pending review. 3. Intelligent Call Pattern & Transcription Analysis To further safeguard against mass robocalling, we employ Class 4 network-level call transcription and behavior analysis. This approach enables detection of suspicious campaigns without recording actual call audio, ensuring compliance with privacy standards. If deeper analysis is required, customer consent will be obtained for additional fraud detection measures, including optional audio review. 4. Regulatory Cooperation & Traceback Readiness INSPAY PAYMENT NETWORK PRIVATE LIMITED is fully aligned with federal robocall mitigation efforts. We actively collaborate with the Industry Traceback Group (ITG), the FCC, and law enforcement agencies. All traceback requests are addressed within 24 hours, with full cooperation in tracking and mitigating unlawful or abusive call traffic originating from our network. This program demonstrates our commitment to secure, lawful, and transparent communications, ensuring that customers, partners, and regulators can trust the integrity of our services.
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- Amritpal Malik
- Date
- 2025-09-05No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2025-09-08 | New | Initial certification filed and added to database. |