Provider certification record

CHATVIBE DIGITAL PRIVATE LIMITED

Listed

Identity

Legal business name: CHATVIBE DIGITAL PRIVATE LIMITED
Doing-business-as: CHATVIBE
Foreign Voice Service Provider: Yes
Business address: Shop No. 2, Ground Floor, Prop No. 334/1, KH No. 81/16, North West Delhi 110081 North West Delhi, India
Filing contact: Sujit Kumar
Management · Management Department
admin@chatvibes.org
+91 87085 75655
Shop No. 2, Ground Floor, Prop No. 334/1, KH No. 81/16 North West Delhi Delhi 110081
India
Principals, Affiliates, Subsidiaries, and Parent Companies: Info is included in our robocall mitigation program description.

Provider role(s): Gateway provider
STIR/SHAKEN implementation: Role Implementation
Gateway provider Partial
Overall Partial
Exemption rules: ChatVibe is a cloud voice service provider serving fewer than 50,000 voice service subscriber lines to individuals, businesses and call centres. Our Robocall Mitigation Programme is centred on the following: 1. We get the KYC from the customers 2. Active Monitoring of the calls with alerts and limiting the channels to block bulk calls. If gets Low ACD the account will be flagged. 3. Real-Time Call Transcription Analysis It implements Class 4 call transcription analysis to identify robocall campaigns and other malicious activities without recording audio to maintain data privacy and security. If flagged, customers must consent to call recording and audio analysis for fraud detection 4. Committed to responding fully and within 24 hours to all traceback requests from the Commission, law enforcement, and the industry traceback consortium, and to cooperating with such entities in investigating any issues rais

Role	Implementation
Gateway provider	Partial
Overall	Partial

PDF chatvibe_rmd.pdfFiled 2025-03-06 · 442 KB

Date	Event	Detail / diff
2025-03-06	New	Initial certification filed and added to database.