Provider certification record

MIRAIGATE TECHNOLOGIES PVT LTD

Listed
RMD number
RMD0026379
FRN
0036559904
OCN
 

Identity

Legal business name
MIRAIGATE TECHNOLOGIES PVT LTD
Doing-business-as
Miraigate
Foreign Voice Service Provider
Yes
Business address
Number 78, Scheme, Vijay Nagar, 452010 Indore, India
Filing contact
Neeraj Kumar
Management · Administrator Department
support@miraigate.net
+91 94162 02236
Number 78, Scheme, Vijay Nagar Indore 452010
India
Principals, Affiliates, Subsidiaries, and Parent Companies
Information is included in our robocall mitigation program description.

Classification

Provider role(s)
  • Gateway provider
STIR/SHAKEN implementation
RoleImplementation
Gateway providerPartial
OverallPartial
Exemption rules
Miraigate Technologies is a cloud voice service provider serving fewer than 5,000 voice service subscriber lines to individuals, businesses and call centres. Our Robocall Mitigation Programme is centred on the following: 1. We get the KYC from the customers 2. Active Monitoring of the calls with alerts and limiting the channels to block bulk calls. If gets Low ACD the account will be flagged. 3. Real-Time Call Transcription Analysis It implements Class 4 call transcription analysis to identify robocall campaigns and other malicious activities without recording audio to maintain data privacy and security. If flagged, customers must consent to call recording and audio analysis for fraud detection 4. Committed to responding fully and within 24 hours to all traceback requests from the Commission, law enforcement, and the industry traceback consortium, and to cooperating with such entities in investigating any issues rais

Prior investigations / actions

Description
 

Robocall mitigation plan

PDF miraigate_rmd_docs.pdfFiled 2025-01-20 · 443 KB

Declaration

By
Neeraj
Date
2025-01-20No Recertification Date

Listing history

DateEventDetail / diff
2025-01-20NewInitial certification filed and added to database.