Provider certification record

Gaglers Inc dba CallHub

Listed
RMD number
RMD0026043
FRN
0036499440
OCN
 

Identity

Legal business name
Gaglers Inc dba CallHub
Doing-business-as
CallHub
Foreign Voice Service Provider
No
Business address
2093 Philadelphia Pike, #7468, Claymont DE 19703
Filing contact
Swaminathan B
CISO · Security & Compliance
compliance@callhub.io
(202) 318-7029
2093 Philadelphia Pike #7468 Claymont DE 19703
United States of America
Principals, Affiliates, Subsidiaries, and Parent Companies
Gaglers Software Pvt Ltd

Classification

Provider role(s)
  • Voice service provider
STIR/SHAKEN implementation
RoleImplementation
Voice service providerNone
OverallNone
Exemption rules
Summary For the reasons detailed below, we are classified under “No STIR/SHAKEN Implementation” (Option 3). However, we maintain a robust robocall mitigation program under 47 CFR § 64.6305(a) to ensure we monitor traffic for suspicious activity, respond promptly to traceback requests, and cooperate fully with law enforcement and industry traceback entities to combat illegal robocalling. Rule Citation / Exemption Basis The FCC’s rules (47 CFR § 64.6304) provide certain extensions and exemptions to the STIR/SHAKEN implementation requirement. Specifically, under § 64.6304(a) and (b), voice service providers that do not directly originate calls on an IP-based network and/or lack the technical capability to implement STIR/SHAKEN may qualify for an extension or exemption from STIR/SHAKEN requirements. Explanation No Direct IP Interconnection We do not operate an IP-based network that directly hands off calls to the PSTN. Instead, we hand off all calls to upstream telecommunications carriers, which hold numbering resources and maintain direct PSTN interconnections. Those carriers apply STIR/SHAKEN signing where applicable. No Facilities-Based Origination We do not originate calls under our own Operating Company Number (OCN) or numbering resources. We provide a software/aggregation platform that customers use to initiate calls, which are then handed to an underlying carrier for actual PSTN origination. Reliance on Upstream Compliance Because we do not control the final call-signaling path to the PSTN, we cannot technically implement STIR/SHAKEN on our own network. Instead, STIR/SHAKEN authentication is performed by the facilities-based carriers that actually originate the calls.

Prior investigations / actions

Description
 

Robocall mitigation plan

PDF Robocall Mitigation Program.pdfFiled 2025-01-09 · 66 KB

Declaration

By
Swaminathan B
Date
2025-01-09No Recertification Date

Listing history

DateEventDetail / diff
2025-01-09NewInitial certification filed and added to database.