Provider certification record

BPOnovo Inc.

Listed
RMD number
RMD0024259
FRN
0035963826
OCN
 

Identity

Legal business name
BPOnovo Inc.
Doing-business-as
 
Foreign Voice Service Provider
Yes
Business address
3601 Hwy 7 East, Ontario L3R0M3 Markham, Canada
Filing contact
Duo Xu
CTO · IT
manny@upcross.io
(650) 392-4683
2090 N Bethany Creek Dr Alpharetta GA 30004
United States of America

Classification

Provider role(s)
  • Voice service provider
STIR/SHAKEN implementation
RoleImplementation
Voice service providerNone
OverallNone
Exemption rules
As a small call center service provider, we do not have direct control over the networkinfrastructure necessary to implement the STlR/SHAKEN framework. Our services rely onthird-partytelecommunications providers (such as Twilio) to support our networkconnections and call transmission. Due to the lack of direct control over these externalnetwork components, we are unable to independentlyimplement STIR/SHAKEN. Thereforewe currently depend on our service providers to ensure network security and compliance,and to implement any required robocall mitigation measures according to regulatoryrequirements.

Prior investigations / actions

Description
 

Robocall mitigation plan

PDF BPOnovo.pdfFiled 2024-11-15 · 971 KB

Declaration

By
Duo xu
Date
2024-11-15No Recertification Date

Listing history

DateEventDetail / diff
2024-11-18NewInitial certification filed and added to database.