Provider certification record

Tyme Global Technologies

Listed
RMD number
RMD0022042
FRN
0035662840
OCN
 

Identity

Legal business name
Tyme Global Technologies
Doing-business-as
 
Foreign Voice Service Provider
No
Business address
60 West 66th Street, New York NY 10023
Filing contact
Jacob Robfogel
CTO · Technology
jrobfogel@tymeglobal.com
(212) 796-1950
60 West 66th Street New York NY 10023
United States of America

Classification

Provider role(s)
  • Voice service provider
STIR/SHAKEN implementation
RoleImplementation
Voice service providerNone
OverallNone
Exemption rules
To be used for our customers to be able to receive requests for information and services from their customers. Our customers use our service to be able to allow their customers to be able to use the same number as they receive phone calls on to support SMS, and to be able to ask questions such as what is your address, what time is check in, is there parking nearby, does the hotel have a restaurant, etc. In addition would allow guests after checking in to make service requests such as asking for housekeeping, more towels, etc. All services requests are initiated by the recipient, and the recipient can also choose to Opt out and stop receiving messages at any time. The campaign is also not used for collecting TNs. Embedded phone numbers and/or links will not be included. Our customers hotels, serviced apartments etc. provide the service and request option from their guests upon check in. Guests will opt in at that time, and we will be notified through PMS. Each initial welcome message to a guest or caller requesting explains that they can send STOP to automatically disable any additional SMS messages. All other messages would be initiated by a guest or customer.

Prior investigations / actions

Description
 

Robocall mitigation plan

PDF Untitled document.pdfFiled 2024-07-15 · 248 KB

Declaration

By
Morgan Raad
Date
2024-07-15No Recertification Date

Listing history

DateEventDetail / diff
2024-07-15NewInitial certification filed and added to database.