Provider certification record
VOICE TECH COMMUNICATIONS PVT LTD
Listed- RMD number
- RMD0021948
- FRN
- 0035597525
- OCN
Identity
- Legal business name
- VOICE TECH COMMUNICATIONS PVT LTD
- Doing-business-as
- Foreign Voice Service Provider
- Yes
- Business address
- 769/F93C,SPENCER PLAZA PHASE-II 1ST FLOOR, ANNA SALAI, TAMIL NADU 600002 Chennai, India
- Filing contact
- Karthik
Mr · SUPPORT
info@voicetechcommunications.com
+91 98842 23711
769/F93C,SPENCER PLAZA PHASE-II 1ST FLOOR, ANNA SALAI TAMIL NADU 600002 Chennai, India
India
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Partial Overall Partial - Exemption rules
- VoiceTech Communications is a cloud voice service provider serving fewer than 50,000 voice service subscriber lines to individuals, businesses and call centers. Our Robocall Mitigation Programme is centered on following: 1. We ge the KYC from the customers 2. Active Monitoring on the calls with alerts and limiting the channels to block bulk calls. If gets Low ACD theit account will be flagged. 3. Real-Time Call Transcription Analysis it Implements Class 4 call transcription analysis to identify robocall campaigns and other malicious activities without recording audio to maintain data privacy and security.If flagged, customers must consent to call recording and audio analysis for fraud detection 4. Commited to respond fully and within 24 hours to all traceback requests from the Commission, law enforcement, and the industry traceback consortium, and to cooperate with such entities in investigating anu issues raised.
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- karthikkeyan
- Date
- 2024-08-09No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2024-08-09 | New | Initial certification filed and added to database. |