Provider certification record
npttechnologiesltd
Listed- RMD number
- RMD0021292
- FRN
- 0034000372
- OCN
Identity
- Legal business name
- npttechnologiesltd
- Doing-business-as
- Foreign Voice Service Provider
- Yes
- Business address
- 2800 high point, Milton, Canada
- Filing contact
- LUCKY SIDHU
OWNER · IT
ADMIN@NPTTECHNOLOGIES.COM
+1 416 881 7930
2800 high point Milton, Canada
Canada - Principals, Affiliates, Subsidiaries, and Parent Companies
- For Calling In US and Canada, we use IRISTEL Inc
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Partial Overall Partial - Exemption rules
- Until such time as STIR/SHAKEN implementation is complete, Iristel is taking the following steps to mitigate illegal robocall traffic: a. Iristel retail end-users are unable to spoof their caller-ID. Iristel’s soft switch is specifically configured to reject calls from its end-users if the caller-ID is spoofed. 2 b. Some Iristel enterprise users may be permitted to spoof caller-ID upon request if the use case is valid. For example, a company may wish to display its main number on all outbound calls rather than individual DID numbers. However, in general, rules similar to those for retail customers apply and customers cannot spoof their caller ID information. c. Iristel wholesale customers (resellers) are telecommunications service providers and are required to register with the CRTC as carriers or resellers. In this case, the onus is on them to implement STIR/SHAKEN and/or mitigate robocalls and they should register with the FCC directly if they originate IP-based voice traffic that is encompassed in paragraph (c) of § 64.6305 Robocall mitigation and certification. Telecommunication service providers may obtain Canadian telephone numbers from Iristel and while they must route inbound calls through Iristel’s network, they are not required to route outbound calls through Iristel’s network. As such, Iristel does not have the ability to verify the validity of caller ID even if the caller is using an Iristel originating number because the call may not flow through the Iristel network. d. Iristel cooperates with law enforcement requests regarding spoofed or fraudulent calls. In the majority of cases, when law enforcement requests customer of record information from Iristel, it relates to a number that Iristel has assigned to a reseller. In the event that the number is assigned to a reseller (as opposed to a direct Iristel end user customer), Canadian law and Iristel’s commercial terms and conditions allows Iristel to provide to law enforcement the identity of the telecommunication service provider to whom the number has been assigned without a production order. Iristel responds to these law enforcement requests promptly, usually within 48 hours, by directing law enforcement to the appropriate telecommunications service provider. This removes the ability of a reseller to hide behind a carrier because it does not have its own numbering resources that can be looked up. e. Iristel rejects all calls that originate, transit or terminate on its network if the caller ID contains a number that is not valid under NANP or E.164, in conformance with the requirements of Compliance and Enforcement and Telecom Regulatory Policy CRTC 2018-484 Implementation of universal network-level blocking of calls with blatantly illegitimate caller identification
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- lakhwant singh
- Date
- 2024-04-29No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2024-04-29 | New | Initial certification filed and added to database. |