Provider certification record
X2com BV
Listed- RMD number
- RMD0017039
- FRN
- 0034955526
- OCN
Identity
- Legal business name
- X2com BV
- Doing-business-as
- Foreign Voice Service Provider
- Yes
- Business address
- Heikampweg 5A, NBR 5249JX Rosmalen, Netherlands
- Filing contact
- Joost van der Ven
Product Manager · Productmanagement
joost.vanderven@x2com.nl
+31 88 889 2211
Heikampweg 5A NBR 5249JX Rosmalen, Netherlands
Netherlands
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider None Overall None - Exemption rules
- X2com BV ("X2com") has implemented a Robocall Mitigation Program, as documented below. Customer Vetting Process X2com implements a rigorous "know your customer" process, designed to adhere to all relevant legal requirements and to prevent new and renewing customers from using our network to originate illegal calls. X2com strictly offers services to business customers, who are required to submit proof of identity and location. Any X2com customer is prohibited from abusive, fraudulent, or illegal use of any of its services. Should a customer its service for abusive, fraudulent, or illegal purposes, X2com is allowed it to suspend or terminate service to that customer. Monitoring Plan X2com actively monitors all traffic over its network and will only allow Caller ID numbers to be used when these numbers either belong to the customer sending the traffic, or the customer has provided evidence they have authorization to use these numbers. In addition, X2com continuously monitors for patterns consistent with robocall campaigns or fraudulent calls. If X2com detects a pattern consistent with illegal robocalls or otherwise has reason to suspect unlawful activity is taking place over its network, X2com will identify the party using its network to originate, route, or terminate these calls and take appropriate action. Such action may include, but is not limited to, initiating a traceback investigation, terminating, or suspending the party's ability to originate, route, or terminate calls on its network, and / or notifying law enforcement authorities. Responding to Traceback Requests X2com is committed to responding fully and in a timely manner to all traceback requests from the Commission, law enforcement, and the industry traceback consortium and to cooperating with such entities in investigating and stopping any illegal robocallers that use its service to originate calls. X2com’s NOC employees have been briefed on the traceback and obligations. X2com maintains current and correct information about its customers so that it can provide accurate responses to traceback requests. Point of Contact for Traceback Requests: X2com Network Operations Center noc@x2com.nl
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- JvdV
- Date
- 2024-02-22No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2024-02-22 | New | Initial certification filed and added to database. |