Provider certification record

DULTR TECHNOLOGIES PVT LTD

Listed
RMD number
RMD0016003
FRN
0034754051
OCN
 

Identity

Legal business name
DULTR TECHNOLOGIES PVT LTD
Doing-business-as
DULTR
Foreign Voice Service Provider
Yes
Business address
C/O DULTR TECHNOLOGIES, RAM NAGAR, GOHANA, HARYANA 131301 GOHANA, India
Filing contact
Neeraj Kumar
Director · Administrator Department
support@dultr.com
+91 88810 02222
C/O DULTR TECHNOLOGIES, Ram Nagar, Gohana Haryana Gohana 131301
India
Principals, Affiliates, Subsidiaries, and Parent Companies
Information is included in our robocall mitigation program description.

Classification

Provider role(s)
  • Gateway provider
STIR/SHAKEN implementation
RoleImplementation
Gateway providerPartial
OverallPartial
Exemption rules
Dultr Technologies is a cloud voice service provider serving fewer than 50,000 voice service subscriber lines to individuals, businesses and call centres. Our Robocall Mitigation Programme is centred on the following: 1. We get the KYC from the customers 2. Active Monitoring of the calls with alerts and limiting the channels to block bulk calls. If gets Low ACD the account will be flagged. 3. Real-Time Call Transcription Analysis It implements Class 4 call transcription analysis to identify robocall campaigns and other malicious activities without recording audio to maintain data privacy and security. If flagged, customers must consent to call recording and audio analysis for fraud detection 4. Committed to responding fully and within 24 hours to all traceback requests from the Commission, law enforcement, and the industry traceback consortium, and to cooperating with such entities in investigating any issues rais

Prior investigations / actions

Description
 

Robocall mitigation plan

PDF dultr_rmd_docs.pdfFiled 2024-08-19 · 436 KB

Declaration

By
Neeraj
Date
2024-08-19No Recertification Date

Listing history

DateEventDetail / diff
2024-08-19NewInitial certification filed and added to database.