Provider certification record
Zoom Networks, LLC
Listed- RMD number
- RMD0014887
- FRN
- 0034036202
- OCN
- 790K
Identity
- Legal business name
- Zoom Networks, LLC
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 3 Central Plaza #428, Rome GA 30161
- Filing contact
- Christopher Nolan
co-founder · Administration
compliance@zoomnet.io
(706) 225-9357
3 Central Plaza #428 Rome GA 30161
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Dennis H. Nolan, Jr.
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Complete Overall Complete
Prior investigations / actions
- Description
- Zoom Networks was subject to regulatory action by the Federal Communications Commission (FCC) Enforcement Bureau regarding its Robocall Mitigation Database (RMD) filing. Agency Involved: FCC Enforcement Bureau Action Commenced: August 25, 2025 Description of Action: On this date, the Company’s RMD filing was removed from the FCC Database for failure to update the filing in a timely manner. Specifically, the filing did not reflect the Company’s full STIR/SHAKEN implementation, which had been in place since January 2024, and it did not identify a Human Principal as required. Provisional Reinstatement: The Enforcement Bureau provisionally reinstated the Company’s RMD filing on August 29, 2025, with the express notice that Commission staff may contact the Company to make additional changes. The Bureau also identified specific deficiencies that must be corrected: - The Company did not describe the action or investigation it was subject to, including agencies involved, commencement date, status, findings, and determinations. - The Company’s RMD plan did not provide a sufficiently detailed Know Your Customer (KYC) plan, such as whether the Company uses a third-party vendor for analytics and identifying that vendor. Compliance Timeline: The Bureau required that these deficiencies be addressed within 14 days of notice (by September 29, 2025), warning that failure to comply may result in removal from the RMD again, and that removal could also occur if evidence arises that the Company is the origination source of robocall traffic. Company Response: On August 26, 2025, Zoom Networks commenced an internal investigation to identify the cause of the compliance lapse. The investigation found deficiencies in process control and email delivery systems that prevented timely updates and notice handling. Corrective measures included the implementation of additional oversight processes and the repair of internal email delivery systems, effective immediately. Reinstatement Status: Following corrective action, the Company’s filing was provisionally reinstated on August 29, 2025. On September 15, 2025, the FCC Enforcement Bureau issued a follow-up request requiring updated information, including a detailed KYC plan and a description of the action/investigation. These updates, along with other corrections, were fully implemented and submitted on September 28, 2025. Summary of Findings: The investigation confirmed that the compliance lapse resulted from internal process and communication failures rather than intentional misconduct. Final Determinations: No findings of wrongdoing were issued by the FCC. The Company remains in good standing with the RMD following reinstatement and corrective action.
Robocall mitigation plan
Declaration
- By
- Christopher Nolan
- Date
- 2025-09-28No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2025-09-28 | New | Initial certification filed and added to database. |