Provider certification record

Alotech Iletisim Teknolojileri A.S

Listed
RMD number
RMD0012988
FRN
0033339474
OCN
 

Identity

Legal business name
Alotech Iletisim Teknolojileri A.S
Doing-business-as
 
Foreign Voice Service Provider
Yes
Business address
Dumlupinar Mah. Yenitepe Kadikoy A Blok Kat:2, Istanbul Istanbul, Turkey
Filing contact
Burak Enseren
Director of Strategic Alliances · Strategic Alliances
burak.enseren@alo-tech.com
+90 536 412 97 79
Dumlupinar Mah. Yenitepe Kadikoy A Blok Kat:2 Istanbul 34720
Turkey

Classification

Provider role(s)
  • Gateway provider
STIR/SHAKEN implementation
RoleImplementation
Gateway providerNone
OverallNone
Exemption rules
Our company, Alotech Iletisim Teknolojileri A.S from Turkey, is a Contact Center Software company operating in 55 countries and not reselling telco services but only software. We are working with "Bring Your Own Carrier" model and need to interconnect with our customers operators, several of them in the US. So we have to register the RMD and have FRN to complete interconnection process with US local carriers. We are working with carriers only registered in RMD and have PSTN replacement licenses. Also, here are some additional facts from our company; Technical Limitations: Our company operates within a technical environment or infrastructure that currently does not support the implementation of STIR/SHAKEN protocols. Despite our best efforts to upgrade our systems, the complexity and cost associated with implementing STIR/SHAKEN technology within our existing framework are prohibitive. Small Scale Operations: As a smaller CCaaS provider, we have a limited scale of operations compared to larger telecommunications carriers. While STIR/SHAKEN implementation may be feasible for larger enterprises with greater resources, the investment required for our company to comply would be disproportionate to the scale of our operations. Non-VoIP Services: Our services primarily involve non-VoIP (Voice over Internet Protocol) communication channels and not in US, which fall outside the scope of the FCC's STIR/SHAKEN requirements. Given the nature of our business and the communication technologies we utilize, the application of STIR/SHAKEN protocols does not align with the services we provide. Ongoing Mitigation Efforts: Despite the exemption from STIR/SHAKEN implementation, we remain committed to mitigating robocalls and illegal spoofing activities. Our robust robocall mitigation program includes proactive measures such as removing dialer/robocall function from our product portfolio, monitoring traffic data closely and briefing our customers with current and changing FCC regulations all the time.

Prior investigations / actions

Description
 

Robocall mitigation plan

PDF DA-22-1303A1.pdfFiled 2024-04-03 · 135 KB

Declaration

By
Burak Enseren
Date
2024-03-29No Recertification Date

Listing history

DateEventDetail / diff
2024-03-29NewInitial certification filed and added to database.