Provider certification record
ProStratus
Listed- RMD number
- RMD0012305
- FRN
- 0032902751
- OCN
Identity
- Legal business name
- ProStratus
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 14 West Main St., Suite 400, Springfield OH 45502
- Filing contact
- Craig Terrell
CIO · IT
Craig.Terrell@pro-stratus.com
(937) 346-8490
14 West Main St. Suite 400 Springfield OH 45502
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Principals: Tony Cooper, Kevin Schleinitz, Craig Terrell
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Complete Overall Complete
Prior investigations / actions
- Description
- On September 25, 2025, our company was removed from the FCC’s Robocall Mitigation Database (RMD) by the FCC Enforcement Bureau due to non-compliance with filing requirements. This removal constituted a formal regulatory action under 47 CFR § 64.6305, which mandates that all voice service providers maintain a complete and accurate mitigation plan within the RMD. The removal was triggered by our failure to upload the required PDF version of our robocall mitigation strategy by the filing deadline. At the time of our submission on September 26, we were unaware that our account had already been removed due to this enforcement action. We did not receive prior notification, and our original account was inaccessible, which prevented us from seeing or responding to any deficiency notices. Upon learning of the removal, we promptly took corrective action: We uploaded the missing mitigation strategy PDF. We submitted a reinstatement request to the FCC. We received provisional reinstatement on September 2, 2025, as confirmed by the FCC Enforcement Bureau. The FCC later requested additional revisions to our filing, including: A more detailed description of the enforcement action (which this statement now provides). Enhancements to our Know Your Customer (KYC) procedures, including identification of any third-party analytics vendors used. We have addressed both deficiencies and updated our filing accordingly. As of this submission, our reinstatement remains provisional, and we continue to work with the FCC to ensure full compliance. No final determination of wrongdoing has been issued by the FCC. The current status is provisional reinstatement pending review. In an unrelated event not involving our voice services we did have this Incident that we reported. On April 4, 2025, our organization submitted a report to the FBI’s Internet Crime Complaint Center (IC3) regarding a cybersecurity incident involving a Man-in-the-Middle attack. The incident was contained internally and did not impact the broader organization. The FBI has not issued any further findings or determinations. Our Data Breach & Incident Response Policy and Incident Response Plan outline procedures for engaging law enforcement and regulatory agencies, including the U.S. Department of Defense and state Attorneys General, when required.
Robocall mitigation plan
Declaration
- By
- Craig Terrell
- Date
- 2026-02-25Last Recertified 2026-02-25
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-02-25 | New | Initial certification filed and added to database. |