Provider certification record

Think Anew

Listed
Deficiency Report ↓︎Similarity Report ↓︎View on FCC RMD ↗︎
RMD number
RMD0011380
FRN
0032388423
OCN
928L

Identity

Legal business name
Think Anew
Doing-business-as
 
Foreign Voice Service Provider
No
Business address
217 Katherine Drive Suite A, Flowood MS 39232
Filing contact
Bill Heidelberg
Manager of Telecom · Telecom
TelecomManagement@thinkanew.com
(888) 551-9296
217 Katherine Drive Suite A Flowood MS 39232
United States of America
Principals, Affiliates, Subsidiaries, and Parent Companies
Stacey Yoakum, President Will Galloway, Chief Technology Solutions Officer

Classification

Provider role(s)
  • Voice service provider
STIR/SHAKEN implementation
RoleImplementation
Voice service providerPartial
OverallPartial
Exemption rules
Think Anew, LLC currently relies on its upstream provider, Bandwidth, for STIR/SHAKEN SIP call signing. We are actively progressing toward full STIR/SHAKEN implementation by obtaining an SPC token from the STI-PA. Having recently received our OCN, we are now working with iConnectiv and Telonium to acquire our own certificate, enabling us to establish a complete STIR/SHAKEN-enabled network.

Prior investigations / actions

Description
Yes, the filing entity was subject to formal regulatory action by the Federal Communications Commission (FCC) within the past two years. Specifically, the Enforcement Bureau issued an order on August 25, 2025 (DA 25-737), removing our Robocall Mitigation Database certification due to deficiencies in our filing. These deficiencies included the absence of a compliant robocall mitigation plan and failure to update our certification with newly required information by the February 26, 2024 deadline, as mandated by the Commission’s rules. We acknowledge that we did not respond to prior FCC notices, including the Show Cause Order issued on December 10, 2024, due to an internal oversight in monitoring the designated point-of-contact email address. We have since corrected this issue and implemented new compliance protocols to ensure timely responses to all future regulatory communications. We respectfully request consideration for reinstatement and are submitting a revised robocall mitigation plan and updated certification that fully complies with current FCC requirements.

Robocall mitigation plan

PDF Think Anew Robocall Mitigation Plan 12-1-2025.pdfFiled 2025-12-01 · 104 KB

Declaration

By
Will Galloway
Date
2025-12-01No Recertification Date

Listing history

DateEventDetail / diff
2025-12-01NewInitial certification filed and added to database.