Provider certification record

Text Request LLC

Listed
RMD number
RMD0009225
FRN
0031569692
OCN
 

Identity

Legal business name
Text Request LLC
Doing-business-as
 
Foreign Voice Service Provider
No
Business address
417 Market Street, Suite 201, Chattanooga TN 37402
Filing contact
Robert Stewart
Head of Compliance, U.S. · Compliance
adminservices@textrequest.com
(904) 806-0684
417 Market Street Suite 201 Chattanooga TN 37402
United States of America
Principals, Affiliates, Subsidiaries, and Parent Companies
Parent Company: Commify

Classification

Provider role(s)
  • Intermediate provider
STIR/SHAKEN implementation
RoleImplementation
Intermediate providerPartial
OverallPartial
Exemption rules
Text Request does not provide voice services. Thus the following rules apply: The term “voice service” under the Robocall rules is defined as, "(1) Means any service that is interconnected with the public switched telephone network and that furnishes voice communications to an end user using resources from the North American Numbering Plan or any successor to the North American Numbering Plan adopted by the Commission under section 251(e)(1) of the Communications Act of 1934, as amended; and (2) Includes (i) Transmissions from a telephone facsimile machine, computer, or other device to a telephone facsimile machine; and (ii) Without limitation, any service that enables real-time, two-way voice communications, including any service that requires internet Protocol-compatible customer premises equipment and permits out-bound calling, whether or not the service is one-way or two-way voice over internet Protocol." The Text Request service allows customers who utilize the SMS services to either have an outgoing message if the recipients of the text messages call the number back, or, alternatively, have the call relayed to a different number loaded into the customer's profile for termination. The customer cannot use this service to make outgoing calls. Under this scenario, Text Request is terminating the call of its customers.

Prior investigations / actions

Description
 

Robocall mitigation plan

Declaration

By
Robert Stewart
Date
2026-03-02No Recertification Date

Listing history

DateEventDetail / diff
2026-03-02NewInitial certification filed and added to database.