Provider certification record
DealerPeak
Listed- RMD number
- RMD0008340
- FRN
- 0031452790
- OCN
Identity
- Legal business name
- DealerPeak
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- PO Box 25626, Portland OR 97298
- Filing contact
- Matt Moore
CEO · Management
software@dealerpeak.com
(530) 682-0433
1000 Lincoln Rd Suite H PMB 98 Yuba City CA 95991
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Principals: Matt Moore (CEO), Michael Ashbaugh (COO)
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider None Overall None - Exemption rules
- Rule Exemption: DealerPeak, Inc. certifies compliance under 47 CFR § 64.6305(a) by implementing a robust robocall mitigation program in lieu of direct STIR/SHAKEN implementation. DealerPeak previously operated under a temporary extension granted under 47 CFR § 64.6304. DealerPeak does not qualify for a permanent exemption from STIR/SHAKEN but complies with the FCC’s requirements through alternative means. Explanation of Applicability: DealerPeak does not own or operate any switching facilities or direct Public Switched Telephone Network (PSTN) connections. Instead, DealerPeak relies entirely on upstream providers, such as Bandwidth.com and Twilio.com, which are fully compliant with the STIR/SHAKEN authentication framework. This operational model prevents DealerPeak from implementing STIR/SHAKEN directly but ensures all traffic is routed through compliant providers. To comply with 47 CFR § 64.6305(a), DealerPeak has established and adheres to a comprehensive robocall mitigation program, which includes the following measures: 1. Reasonable Steps to Avoid Illegal Robocall Traffic: --Customer Vetting: DealerPeak conducts detailed reviews of new and renewing customers, verifying their identity and intent to prevent the origination of illegal robocalls. --Terms of Service Enforcement: DealerPeak enforces strict contractual provisions prohibiting customers from using its platform to originate illegal robocalls. --Traffic Monitoring: Regular audits of traffic patterns and collaboration with upstream providers ensure the identification and mitigation of suspicious activity. 2. Commitment to Respond to Traceback Requests: --DealerPeak has designated a dedicated contact for handling traceback requests and commits to responding fully and within 24 hours to all requests from the FCC, law enforcement, and the Industry Traceback Consortium. --Name: Chris Phillips --Title: Head of Engineering --Contact: 503.274.8031 x7109 --Email: Software@Dealerpeak.com 3. Cooperation in Stopping Illegal Robocallers: --DealerPeak works proactively with its upstream providers, the FCC, and law enforcement to identify and stop any illegal robocall activity associated with its services. This includes suspending or terminating services to violators. DealerPeak affirms that its operations are fully compliant with 47 CFR § 64.6305(a), and its robocall mitigation program satisfies all regulatory requirements for voice service providers that have not implemented the STIR/SHAKEN framework directly.
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- Michael Ashbaugh (COO)
- Date
- 2024-12-20No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2024-12-20 | New | Initial certification filed and added to database. |