Provider certification record
Dynamic Network Support
Listed- RMD number
- RMD0008192
- FRN
- 0027303585
- OCN
Identity
- Legal business name
- Dynamic Network Support
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 3301 S. Andrews Avenue, Unit #1, Fort Lauderdale FL 33316
- Filing contact
- Bryant Smallwood
CEO · Executive
bryant@dynamicsupport.com
(954) 467-7661
3301 S. Andrews Ave Suite 1 Fort Lauderdale FL 33316
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- James Smallwood
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider None Overall None - Exemption rules
- The filer is exempt from STIR/SHAKEN implementation under 47 C.F.R. § 64.6305(d)(2)(i). This rule exempts voice service providers that do not have control over the network infrastructure where calls enter the public switched telephone network (PSTN). Dynamic Network Support provides hosted VoIP phone systems using 3CX PBX servers deployed in Microsoft Azure. All outbound traffic is routed through SipTrunk (BCM One) SIP trunks (BCM One). SipTrunk (BCM One) controls the SIP network, provides PSTN connectivity, and performs all STIR/SHAKEN authentication.
Prior investigations / actions
- Description
- The Company was the subject of formal FCC regulatory action relating to deficiencies in its Robocall Mitigation Database certification. The agencies involved were the Federal Communications Commission, including the Enforcement Bureau and the Wireline Competition Bureau. The action commenced on December 10, 2024, when the Enforcement Bureau issued an order providing the Company a final opportunity to cure deficiencies in its certification or explain why removal should not occur. The action concerned the Company’s RMD certification and robocall mitigation plan. The FCC found that the certification was deficient because a robocall mitigation plan was not provided, or did not include the information required by the amended FCC rules effective February 26, 2024, and because other required certification information was not included by that deadline. The Company understands these to be the deficiencies underlying the FCC’s action and has revised its filing to provide a complete and accurate response. Current status: the Company was removed from the Robocall Mitigation Database pursuant to the Enforcement Bureau’s Order released on August 25, 2025. The Company is now submitting revisions in good faith to address Commission staff’s guidance and ensure the filing fully reflects the required information. Summary of findings of wrongdoing: the FCC found that the Company’s RMD certification was deficient and that the deficiencies were not cured, and no sufficient explanation was provided, within the time allowed following the December 10, 2024 show-cause process. This disclosure is provided in order to accurately describe the FCC action and the basis for the Company’s removal and correction process. The Company is taking corrective steps to ensure its RMD filing is complete, accurate, and compliant going forward. Final determinations: yes. A final determination was issued in the Enforcement Bureau’s August 25, 2025 Order removing the Company’s certification from the Robocall Mitigation Database. The Company’s provisional reinstatement does not change the fact that the August 25, 2025 removal order was issued; rather, it allows the Company to correct its filing and seek to remain in compliance.
Robocall mitigation plan
Declaration
- By
- J. Bryant Smallwood
- Date
- 2026-03-26No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-03-26 | New | Initial certification filed and added to database. |