Provider certification record
Universal E-Business Solutions, LLC
Listed- RMD number
- RMD0008093
- FRN
- 0021463633
- OCN
Identity
- Legal business name
- Universal E-Business Solutions, LLC
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 70 Adams Street, 3rd FL, Hoboken NJ 07030
- Filing contact
- Deepak Muthereja
Senior Engineer | Compliance Officer · Network Operations Center
support@uebiz.com
(646) 706-4019
70 Adams Street 3rd FL Hoboken NJ 07030
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Anu Manocha - CEO
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider None Overall None - Exemption rules
- Pursuant to 47 C.F.R. § 64.6305(d)(2)(i), Universal E-Business Solutions, LLC is unable to implement STIR/SHAKEN due to a lack of control over the network infrastructure necessary to implement STIR/SHAKEN. The Company is a non-facilities-based reseller that does not operate carrier network infrastructure. The Company does not issue its own telephone numbers and resells numbers purchased from its upstream carrier. All STIR/SHAKEN authentication is performed by the Company's upstream carrier. Accordingly, the Company's call chain role is that of a Voice Service Provider without a STIR/SHAKEN obligation.
Prior investigations / actions
- Description
- COMPANY respectfully acknowledges that it was the subject of FCC action relating to the Robocall Mitigation Database. ***Instance 1 — August 25, 2025 Removal Order (DA 25-737)*** On August 25, 2025, via DA 25-737, the Wireline Competition Bureau and Enforcement Bureau ordered COMPANY's removal from the Robocall Mitigation Database, citing a deficient certification and Robocall Mitigation Program description, as well as a failure to respond to prior FCC notices. This matter originated with a Wireline Competition Bureau notification issued on March 29, 2024, advising COMPANY that its certification was noncompliant with the amended § 64.6305 rules effective February 26, 2024, and requiring an updated certification by April 29, 2024. COMPANY did not provide a timely response. On December 10, 2024, the Enforcement Bureau issued a Show Cause Order (December 2024 Show Cause Order) providing COMPANY with a final opportunity to cure its deficiencies. COMPANY did not respond. Pursuant to DA 25-737, intermediate providers were required to cease accepting traffic from COMPANY effective August 27, 2025. Status: Following the August 2025 removal, COMPANY requested provisional reinstatement, submitted a revised certification, uploaded an updated Robocall Mitigation Plan, corrected its point-of-contact information, and implemented internal compliance procedures to ensure that future filings and FCC notices would be addressed in an expedited manner. Findings: The Commission's action was limited solely to deficiencies in COMPANY's Robocall Mitigation Database filing and its failure to respond to notices in a timely fashion. There were no findings of wrongdoing with respect to COMPANY transmitting, encouraging, or facilitating unlawful robocalls. Final Determinations: Yes. A final determination was issued in the FCC’s August 25, 2025 Order removing COMPANY's certification from the Robocall Mitigation Database. However, following COMPANY's request for reinstatement and submission of a revised certification and updated Robocall Mitigation Plan, the FCC provisionally reinstated COMPANY's certification to the RMD. Corrective Measures: COMPANY designated a compliance officer, instituted ongoing monitoring processes, corrected its point-of-contact information, and committed to cooperating fully with traceback requests and all FCC oversight requirements. ***Instance 2 — March 24, 2026 Show Cause Order (DA 26-282)*** Law Enforcement or Regulatory Agencies Involved: Federal Communications Commission Date Action or Investigation Was Commenced: The matter commenced on January 23, 2026, when the FCC sent a Notification Email via RMDReinstatementRequest@fcc.gov identifying outstanding deficiencies in COMPANY's RMD certification. COMPANY has no record of receiving this email notification from RMDReinstatementRequest@fcc.gov in its electronic ticketing system, which automatically logs all incoming emails to the RMD contact address on file (support@uebiz.com). COMPANY is not raising this to avoid its obligations but rather to demonstrate good faith — the ticketing system was put in place specifically following the August 2025 removal to ensure no FCC communications would be missed. COMPANY believes the January 23, 2026, notification may not have been successfully delivered to its registered email address (support@uebiz.com) at no fault of the COMPANY. On March 24, 2026, the FCC formally issued Show Cause Order DA 26-282, directing COMPANY to cure deficiencies in its RMD certification or provide justification to avoid removal. Status: COMPANY responded immediately to DA 26-282 on March 25, 2026, within the 14-day cure period, by revising its RMD certification and notifying the Bureau electronically at both RMDReinstatementRequest@fcc.gov and EnforcementBureauTCD@fcc.gov. On April 14, 2026, Commission staff identified two remaining deficiencies in the revised filing: (a) the enforcement action disclosure field had not been answered "Yes" with required descriptions, and (b) the STIR/SHAKEN attestation remained inconsistent with the Company's status as a non-facilities-based reseller. COMPANY has now addressed both deficiencies and is submitting this further revised filing simultaneously with this response for Commission staff review and approval to remove COMPANY from all previous deficiencies with its RMD certification. Summary of Findings of Wrongdoing: The FCC's action related to incomplete or insufficient information in the RMD certification and associated mitigation plan. There have been no findings that COMPANY originated, facilitated, or supported any unlawful robocall activity. Final Determinations: No final determination has been issued. This response and revised filing are submitted to cure all identified deficiencies in full transparency and request full acceptance and approval of compliance from the Commission. Corrective Measures: COMPANY has corrected its STIR/SHAKEN attestation, updated its RMD filing accordingly to ensure completeness and accuracy, enhanced internal compliance processes for timely response to FCC communications, and reinforced procedures to maintain ongoing adherence to FCC robocall mitigation and traceback requirements.
Robocall mitigation plan
Declaration
- By
- Anu Manocha
- Date
- 2026-05-05No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-05-05 | New | Initial certification filed and added to database. |