Provider certification record
InterActiveTel LLC
Listed- RMD number
- RMD0007899
- FRN
- 0026775908
- OCN
- 920J
Identity
- Legal business name
- InterActiveTel LLC
- Doing-business-as
- TotalCX
- Foreign Voice Service Provider
- No
- Business address
- 1 Olympic Place, Suite 900, Towson MD 21204
- Filing contact
- Steve Dalton
CFO · Finance
compliance@callrevu.com
(888) 290-0038
1 Olympic Place Suite 900 Towson MD 21204
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- CallRevu LLC (CEO: Ben Chodor); Astira Capital Partners
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Complete Overall Complete
Prior investigations / actions
- Description
- On August 25, 2025, the FCC’s Enforcement Bureau (“Bureau”) issued an order that removed InterActiveTel along with over 1,200 providers (collectively, “Companies”) from the FCC’s Robocall Mitigation Database (“RMD”). See Robocall Mitigation Database Filer, EB-ECD-25-00038590, Order, DA-25-737 (E.B. rel. Aug. 25, 2025) (“Removal Order”). The Removal Order was effective upon its release and stated that InterActiveTel’s (among the other Companies the Removal Order was direct at) RMD certification was “deficient because: (a) a [R]obocall [M]itigation [P]lan [(“RMP”)] was not provided or the plan lacks information required to be submitted by February 26, 2024; and (b) the certification lacks information required by that same date.” Removal Order, at para. 1. Prior to the Removal Order, “[o]n December 10, 2024, the Bureau issued an order (DA 24-1235) affording InterActiveTel (along with the over 2,400 companies that this order was directed at) “a final opportunity to cure the deficiencies in their RMD certifications and notify the Bureau that the deficiencies have been cured; or to file a response with sufficient explanation for why the Bureau should not remove the Company’s certification from the RMD.” Id. The Removal Order held that “[t]he Companies failed to do either,” which prompted the Removal Order and its final determination. Id. at paras. 1, and 7. The Removal Order stated that “[r]emoval of a Company’s certification from the RMD requires all intermediate providers and voice service providers to cease accepting all calls directly from the Company and that Companies identified in Appendix A [which included InterActiveTel] shall not re-file an RMD certification without the prior approval of the FCC’s Wireline Competition Bureau (WCB) and the Bureau.” Id. at paras. 1, 8 and 11. For a copy of the Removal Order, see https://docs.fcc.gov/public/attachments/DA-25-737A1.pdf. Promptly after the Removal Order was released, InterActiveTel addressed the issues that caused it to be included in the Removal Order (and the December 10, 2024, order referenced above) and sought approval of the WCB and Bureau to re-file this cured RMD certification and attached RMP.
Robocall mitigation plan
Declaration
- By
- Brian Futrell
- Date
- 2026-02-11Last Recertified 2026-02-11
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-02-11 | New | Initial certification filed and added to database. |