Provider certification record
aethernet llc
Listed- RMD number
- RMD0007421
- FRN
- 0021349360
- OCN
Identity
- Legal business name
- aethernet llc
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 2506 rockaway, san antonio TX 78216
- Filing contact
- Chris Howard
President · RMD
chris@aethernet.com
(210) 831-3358
613 NW loop 410 Ste 862 san antonio TX 78216
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Sid Greehey Christopher Howard
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider None Overall None - Exemption rules
- STIR/SHAKEN Implementation Status and Robocall Mitigation Program STIR/SHAKEN Implementation Status Aethernet LLC provides hosted Voice over IP (VoIP) services utilizing 3CX and FreeSWITCH platforms. The Company does not maintain its own STIR/SHAKEN authentication infrastructure, Secure Telephone Identity (STI) certificates, Secure Telephone Identity Policy Administrator (STI-PA) token, or SIP Identity signing capabilities. All outbound IP-originated calls destined for the Public Switched Telephone Network (PSTN) are transmitted exclusively through Aethernet LLC's immediate upstream voice service provider, Bandwidth.com, Inc. ("Bandwidth"). Bandwidth is responsible for applying STIR/SHAKEN authentication and attestation, as applicable, before calls are exchanged with the public telephone network. Aethernet LLC does not independently generate, sign, or insert STIR/SHAKEN Identity headers and does not control the authentication infrastructure necessary to perform those functions. The Company provides accurate customer and caller identification information to Bandwidth to support appropriate STIR/SHAKEN attestation and ensures all outbound traffic requiring authentication is delivered through Bandwidth. Accordingly, Aethernet LLC operates as a Voice Service Provider without an independent STIR/SHAKEN implementation obligation because it does not control the systems or infrastructure necessary to authenticate and sign outbound calls. In lieu of direct STIR/SHAKEN implementation, Aethernet LLC maintains a comprehensive Robocall Mitigation Program designed to prevent the origination or transmission of illegal robocalls and to fully comply with all applicable FCC robocall mitigation requirements. Know Your Customer (KYC) Procedures – New Customers Prior to enabling outbound calling services, Aethernet LLC performs comprehensive Know Your Customer (KYC) verification for every new voice customer. The Company: • Verifies the customer's legal business name, entity type, Employer Identification Number (EIN), physical business address, and authorized representatives through formation documents, government-issued identification, and proof of address. • Confirms the customer's intended use of voice services, including whether the customer operates an enterprise PBX, healthcare organization, financial institution, call center, or other legitimate business. • Screens customers against applicable sanctions lists, high-risk watch lists, and performs adverse media reviews where appropriate. • Reviews anticipated traffic characteristics including expected call volumes, destinations, call durations, calling hours, and origination patterns to verify they are consistent with the customer's stated business purpose. • Requires every customer to contractually certify compliance with the Telephone Consumer Protection Act (TCPA), the TRACED Act, and all applicable federal and state laws governing voice communications and robocalling. • Requires customers to fully cooperate with any investigation involving suspicious or potentially unlawful calling activity. Know Your Customer (KYC) Procedures – Existing Customers Aethernet LLC applies its KYC program to existing customers on an ongoing basis. The Company periodically re-verifies customer information and reviews customer activity whenever ownership changes, business operations change, or traffic patterns indicate elevated risk. Customers exhibiting unusual, high-volume, or atypical traffic may be required to submit updated documentation and may be subject to enhanced monitoring, temporary restrictions, suspension, or termination if appropriate. Traffic Monitoring and Analytics Aethernet LLC continuously monitors outbound traffic utilizing multiple layers of automated and manual analysis. Platform Monitoring (3CX & FreeSWITCH) The Company utilizes monitoring tools built into its 3CX and FreeSWITCH platforms together with internal monitoring systems to identify unusual calling behavior, including: • Abnormal Answer-Seizure Ratios (ASR) • Extremely short duration calls • Rapid-fire dialing patterns • High-risk destination patterns • Sequential number dialing • Unexplained traffic spikes • Calling behavior inconsistent with a customer's expected traffic profile Traffic matching these indicators is automatically flagged for further investigation. AI-Assisted Traffic Analysis Aethernet LLC supplements platform monitoring through AI-assisted analysis utilizing OpenAI technologies to improve detection of suspicious calling activity. These tools assist with: • Pattern recognition • Behavioral classification • Anomaly detection • Identification of characteristics associated with illegal robocall campaigns • Risk scoring of customers and traffic segments • Detection of evolving robocall techniques AI-assisted analysis provides an additional layer of intelligence to support ongoing compliance and fraud detection. External Signals and Traceback Cooperation The Company continuously reviews external indicators of suspicious traffic, including: • Industry Traceback Group (ITG) notifications • Consumer complaints • Upstream carrier notifications • Law enforcement requests • Regulatory inquiries Aethernet LLC responds to all traceback requests promptly and, whenever possible, within twenty-four (24) hours. Information received through traceback investigations is incorporated into the Company's monitoring and enforcement processes. High-Risk Traffic Review Traffic identified through customer complaints, traceback requests, AI analysis, abnormal traffic behavior, or other risk indicators is immediately escalated for enhanced review. Depending upon the circumstances, the Company may: • Temporarily block traffic • Suspend outbound calling • Request additional customer documentation • Restrict services • Terminate customer service Remediation and Enforcement Whenever suspicious or potentially unlawful robocall activity is identified, Aethernet LLC immediately begins an investigation. The Company may request additional information from the customer, including: • Campaign information • Proof of consent • Calling records • Business justification If sufficient evidence of lawful activity cannot be provided, Aethernet LLC may immediately: • Block affected traffic • Suspend outbound calling privileges • Terminate customer service The Company fully cooperates with the Federal Communications Commission, the Industry Traceback Group, law enforcement agencies, and other authorized regulatory bodies by providing records and mitigation information as permitted by applicable law. Recordkeeping Aethernet LLC maintains records supporting its Robocall Mitigation Program, including: • Customer verification documentation • KYC records • Monitoring logs • Traffic analytics • AI-generated risk assessments • Traceback correspondence • Customer investigations • Enforcement actions These records are retained for an appropriate period to support regulatory compliance and any future Commission review. Compliance Oversight Aethernet LLC has designated personnel responsible for administration of its Robocall Mitigation Program. These responsibilities include: • Customer onboarding compliance • Continuous traffic monitoring • Investigation of suspicious activity • Traceback response • Regulatory reporting • Ongoing compliance with FCC robocall mitigation requirements Conclusion Although Aethernet LLC does not independently implement STIR/SHAKEN authentication because that function is performed by its immediate upstream voice provider, Bandwidth.com, Inc., the Company maintains a comprehensive Robocall Mitigation Program designed to prevent illegal robocalls from originating through its hosted VoIP platform. Through comprehensive customer verification, ongoing KYC procedures, continuous monitoring utilizing 3CX, FreeSWITCH, AI-assisted analytics, traceback cooperation, proactive enforcement, and immediate remediation of suspicious activity, Aethernet LLC actively protects its network against illegal robocalling and remains committed to full compliance with the Federal Communications Commission's Robocall Mitigation Database requirements.
Prior investigations / actions
- Description
- Prior Enforcement Action Disclosure The Aethernet LLC was identified by the Federal Communications Commission Enforcement Bureau in In the Matter of Robocall Mitigation Database Filers, Order released August 6, 2025 (DA-25-694A1) and the subsequent Order released August 25, 2025 (DA-25-737A1). The Enforcement Bureau found that the Aethernets Robocall Mitigation Database filing did not fully satisfy FCC requirements at that time, which subjected the Aethernet to potential removal from the Robocall Mitigation Database. Aethernet has since corrected the identified deficiencies, updated its Robocall Mitigation Database filing, and implemented compliance measures to ensure adherence to FCC robocall mitigation and certification requirements going forward. Current Status: Following engagement with Commission staff, Aethernet LLC updated its robocall mitigation practices and submitted revised information to the Robocall Mitigation Database. On August 29, 2025, the FCC Enforcement Bureau provisionally reinstated Aethernet LLC’s RMD filing, subject to additional corrections and enhancements. The Company remains listed in the Robocall Mitigation Database and continues to operate in compliance with FCC requirements. Findings of Wrongdoing: The FCC Enforcement Bureau did not issue any final findings of wrongdoing against Aethernet LLC in connection with the above-referenced actions. The regulatory actions were based on compliance and sufficiency concerns related to the Company’s robocall mitigation disclosures, not on findings that the Company engaged in illegal robocalling or intentional misconduct. Final Determinations: No final adverse determination has been issued against Aethernet LLC. The matter resulted in provisional reinstatement following corrective actions and implementation of enhanced compliance measures. Additional Compliance Measures: Aethernet LLC has implemented enhanced Know Your Customer (KYC) procedures, strengthened traffic monitoring and analytics, and revised its robocall mitigation plan to ensure ongoing compliance with FCC rules and to prevent the origination of illegal robocall traffic on its network.
Robocall mitigation plan
Declaration
- By
- Chris Howard
- Date
- 2026-07-17No Recertification Date
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-07-17 | New | Initial certification filed and added to database. |