Provider certification record

Puerto Rico Telephone Company, Inc.

Listed
RMD number
RMD0003374
FRN
0001731470
OCN
667C;3201;4823

Identity

Legal business name
Puerto Rico Telephone Company, Inc.
Doing-business-as
Claro PR
Foreign Voice Service Provider
No
Business address
PO Box 360998, San Juan PR 00936
Filing contact
Luis E. Perez
Network Operations Center Sub-Director · Network Operations Center
robocall.contact@claropr.com
(787) 749-5500
Roosevelt Avenue #1515 Guaynabo PR 00968
United States of America
Principals, Affiliates, Subsidiaries, and Parent Companies
The company is a wholly owned subsidiary of América Móvil, a Mexican holding company. The company’s affiliates in the United States include LATAM Telecommunications, LLC, and Claro Enterprise Solutions, L.L.C. The members of the company’s board of directors are: Daniel Hajj Aboumrad (Chairman), Enrique Ortiz de Montellano (member), Alejandro Cantu Jimenez (member), Oscar Von Hauske (member), Carlos J. Garcia (member), Hector M. Laffitte (member), Cristina Lambert (member), Guillermo L. Martinez (member), Roberto Garcia (member), Francisco Silva Salcedo (Secretary), and Erika Ruiz Emmanuelli (Treasurer). The company’s officers are: Enrique Ortiz de Montellano (President and CEO), Francisco Silva Salcedo (General Counsel), Matias Rotondi (CFO), Mario Barrera Orozco (COO), Jimmy Campoverde (CIO), and Carlos Peña Diaz (CISO).

Classification

Provider role(s)
  • Voice service provider
  • Gateway provider
  • Intermediate provider
STIR/SHAKEN implementation
RoleImplementation
Voice service providerPartial
Gateway providerNone
Intermediate providerNone
OverallPartial
Exemption rules
Section 64.6304(d) of the Commission's rule (portions of a voice service provider, gateway provider or non-gateway intermediate provider's network that rely on technology that cannot initiate, maintain, carry, process, and terminate SIP calls).

Prior investigations / actions

Description
 

Robocall mitigation plan

Declaration

By
Francisco Silva Salcedo
Date
2026-02-25Last Recertified 2026-02-25

Listing history

DateEventDetail / diff
2026-03-13NewInitial certification filed and added to database.