Provider certification record
Five9, Inc.
Listed- RMD number
- RMD0001893
- FRN
- 0022289409
- OCN
- 598J
Identity
- Legal business name
- Five9, Inc.
- Doing-business-as
- Foreign Voice Service Provider
- No
- Business address
- 3001 Bishop Drive, Suite 350, San Ramon CA 94583
- Filing contact
- Crispen Maung
VP, Compliance and Privacy · Legal and Compliance
crispen.maung@five9.com
(408) 502-0450
3001 Bishop Drive Suite 350 San Ramon CA 94583
United States of America - Principals, Affiliates, Subsidiaries, and Parent Companies
- Five9, Inc.
Classification
- Provider role(s)
- Voice service provider
- STIR/SHAKEN implementation
Role Implementation Voice service provider Partial Overall Partial - Exemption rules
- Five9 certifies that it commits to respond to all traceback requests from the Commission, law enforcement, and the industry traceback consortium, and to cooperate with such entities in investigating and stopping any illegal robocallers that use its service to originate calls. Voice traffic that originates on Five9's US network is authenticated with STIR/SHAKEN. STIR/SHAKEN is not fully implemented on our entire global network (outside of the US; however, all voice traffic that originates on the Five9 network is subject to our robocall mitigation program, as described in the attached flier.
Prior investigations / actions
- Description
Robocall mitigation plan
Declaration
- By
- Crispen Maung
- Date
- 2026-02-26Last Recertified 2026-02-26
Listing history
| Date | Event | Detail / diff |
|---|---|---|
| 2026-03-12 | New | Initial certification filed and added to database. |